Shipping policy


Thank you for shopping with impericona.shop.

This Shipping Policy explains our standard shipping procedures, including shipping charges, estimated delivery periods, order processing, tracking, address requirements, delayed shipments, damaged packages, lost packages, multiple shipments, undeliverable orders, and other delivery-related matters.

By placing an order through impericona.shop, you acknowledge the shipping terms described below.

For shipping assistance, contact:

Email: info@impericona.shop
Website: impericona.shop

1. Free Standard Shipping

All orders placed through impericona.shop receive free standard shipping.

Our standard shipping cost is:

$0.00

No minimum order value is required for standard free shipping unless a different requirement is expressly disclosed during checkout.

2. Estimated Delivery Time

Our estimated standard delivery timeframe is:

15–20 days

This is the general delivery estimate for eligible orders placed through impericona.shop.

3. Delivery Estimates

The 15–20 day period is intended to provide customers with a reasonable estimate of when their order may arrive.

Unless expressly guaranteed, estimated delivery dates are not absolute guarantees.

We nevertheless make reasonable efforts to fulfill and deliver orders within the timeframe communicated to customers.

4. Order Processing

After an order is successfully placed, it may go through several processing stages.

These may include:

  • Payment verification

  • Fraud screening

  • Inventory confirmation

  • Order review

  • Product preparation

  • Packaging

  • Shipping label creation

  • Carrier handoff

5. Processing Before Shipment

An order may remain in processing while merchandise is prepared for dispatch.

Processing activity may occur before tracking information becomes available.

6. Order Confirmation

After checkout is completed, customers may receive an order confirmation email.

The confirmation may include:

  • Order number

  • Products purchased

  • Quantity

  • Order total

  • Shipping information

  • Billing information

  • Payment status

Customers should review the confirmation carefully.

7. Incorrect Order Information

If you notice incorrect information in your order confirmation, contact:

info@impericona.shop

as soon as possible.

Changes cannot be guaranteed once fulfillment begins.

8. Shipping Confirmation

After an order is dispatched, customers may receive a shipping confirmation.

Where available, this may include:

  • Shipping carrier

  • Tracking number

  • Tracking link

  • Shipment status

9. Tracking Information

Tracking information may become available after the package has been prepared or transferred to the applicable shipping provider.

Carrier systems may require additional time before movement information appears.

10. Tracking Activation Delays

It is possible for a tracking number to exist before detailed carrier information becomes visible.

Customers should allow reasonable time for carrier systems to update.

11. Tracking Delays

Tracking updates may be delayed because of:

  • Carrier scanning schedules

  • Weekend operations

  • Holiday periods

  • Technical issues

  • Transportation transfers

  • Network synchronization

  • High shipment volume

A temporary lack of tracking movement does not necessarily mean that a shipment has been lost.

12. Shipping Destinations

Shipping availability is determined by destinations accepted through checkout on impericona.shop.

Availability may depend on:

  • Delivery address

  • Product

  • Carrier coverage

  • Fulfillment location

  • Shipping restrictions

  • Operational requirements

13. Accurate Shipping Address

Customers are responsible for providing complete and accurate shipping information.

This includes:

  • Full recipient name

  • Street address

  • House or building number

  • Apartment, suite, or unit number

  • City

  • State

  • ZIP code

  • Other required delivery information

14. Address Review

Customers should carefully review their shipping address before completing checkout.

Incorrect or incomplete information may cause:

  • Delivery delays

  • Failed delivery

  • Package return

  • Carrier complications

  • Reshipping requirements

15. Address Changes

If you need to request a shipping address change, contact:

info@impericona.shop

immediately.

We will make reasonable efforts to update the address before fulfillment.

However, once an order is processed or shipped, changes may no longer be possible.

16. Address Verification

In some cases, we may need additional information to confirm or complete a delivery address.

If necessary information cannot be obtained, shipment may be delayed or the order may need to be cancelled.

17. Incorrect Address Provided by Customer

If an order is returned or delayed because of an incorrect or incomplete address supplied by the customer, additional shipping costs may apply to reshipment where legally permitted.

18. Multiple Shipments

Orders containing multiple products may occasionally be shipped in separate packages.

This may occur because of:

  • Product availability

  • Fulfillment location

  • Warehouse operations

  • Shipping efficiency

  • Carrier routing

  • Logistics requirements

19. Different Delivery Dates

Separate packages may arrive on different dates.

Receiving only part of an order does not necessarily mean the remaining merchandise is missing.

20. Multiple Tracking Numbers

Separate shipments may have separate tracking numbers.

Customers should review all shipping communications associated with their order.

21. Shipping Carriers

We may use different:

  • Shipping carriers

  • Postal services

  • Logistics providers

  • Delivery companies

depending on the destination, product, fulfillment location, and operational needs.

22. Carrier Operations

After a shipment enters the carrier network, certain transit activities are outside our direct control.

Customers may contact us if a significant delivery issue occurs.

23. Delivery Delays

Shipping or delivery may be delayed due to:

  • Severe weather

  • Carrier congestion

  • Holiday demand

  • Transportation disruption

  • Natural disasters

  • Security inspections

  • Operational problems

  • Address issues

  • Infrastructure interruptions

  • Public emergencies

  • Events outside reasonable control

24. Holiday Shipping

Shipping networks may experience increased volume during:

  • Major U.S. holidays

  • Promotional periods

  • Holiday shopping seasons

  • Carrier peak periods

Customers should consider this when ordering merchandise needed by a specific date.

25. Weather Delays

Extreme weather may affect shipping networks.

Examples include:

  • Hurricanes

  • Snowstorms

  • Tornadoes

  • Flooding

  • Wildfires

  • Severe thunderstorms

26. Natural Disasters

Natural disasters may interrupt fulfillment or transportation.

We will make reasonable efforts to communicate material delays where appropriate.

27. Public Emergencies

Government restrictions, transportation closures, infrastructure failures, public emergencies, or similar events may affect shipping.

28. Apartment Deliveries

Customers living in apartments, condominiums, dormitories, or other multi-unit buildings should include all required delivery information.

This may include:

  • Apartment number

  • Unit number

  • Building number

  • Floor

  • Other relevant information

29. Office Deliveries

Customers shipping to commercial or office locations should provide enough information for the carrier to identify the correct recipient or receiving area.

30. P.O. Boxes

Availability of delivery to P.O. Boxes depends on the carrier and shipping method available for the applicable order.

If checkout does not accept a P.O. Box, an alternative valid delivery address may be required.

31. Military Addresses

Shipping to military addresses depends on carrier availability and applicable shipping restrictions.

32. Signature Requirements

Some shipments may require a signature depending on:

  • Order value

  • Carrier procedures

  • Delivery location

  • Fraud-prevention measures

  • Other shipping circumstances

33. Delivery Attempts

A carrier may make one or more delivery attempts.

If delivery cannot be completed, the carrier may:

  • Attempt redelivery

  • Hold the shipment

  • Redirect the package

  • Return the shipment to the sender

34. Package Pickup

Carriers may hold a shipment for customer pickup.

Customers should collect such packages within the timeframe specified by the carrier.

35. Uncollected Packages

If a package is not collected and is returned, contact:

info@impericona.shop

to discuss available options.

36. Undeliverable Packages

A shipment may be returned because:

  • Address is incorrect

  • Address is incomplete

  • Delivery attempts failed

  • Recipient cannot be identified

  • Package was refused

  • Package was not collected

37. Returned Shipments

If a shipment is returned to us or a fulfillment provider, we will review the circumstances and available resolution options.

38. Reshipping Returned Orders

If a shipment is returned because of a customer-provided address error or failure to collect a package, additional shipping charges may apply to reshipment where legally permitted.

39. Refused Packages

Customers should not refuse delivery as a substitute for following the standard return procedure unless specifically instructed by customer service.

Refused packages may experience additional delays and handling.

40. Shipping and Returns

Customers who want to return merchandise should generally accept delivery first and then follow our Return and Refund Policy.

41. Lost Packages

If a shipment appears to be lost during transit, contact:

info@impericona.shop

Please provide:

  • Order number

  • Customer name

  • Shipping address

  • Tracking number when available

We will review available shipment information.

42. Tracking Shows No Movement

If tracking information has not updated for an unusually long period, contact us.

We may review the shipping history and take reasonable steps to investigate.

43. Package Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please first check:

  • Mailbox

  • Front entrance

  • Side entrance

  • Porch

  • Garage

  • Parcel locker

  • Mailroom

  • Building reception

  • Household members

  • Neighbors

  • Property management

44. Contacting the Carrier

Customers may also contact the shipping carrier to request:

  • Delivery time

  • Delivery location

  • Proof of delivery

  • Parcel locker details

  • Delivery photograph where available

45. Missing Delivered Package

If a package remains missing after checking likely delivery locations, contact:

info@impericona.shop

with your order number and tracking information.

46. Stolen Packages

If a package was correctly delivered and was subsequently stolen, customers may also wish to contact:

  • Building management

  • Shipping carrier

  • Local authorities

depending on the circumstances.

47. Damaged Packages

If the external package arrives damaged, please photograph the packaging before discarding it.

48. Damaged Merchandise

If the merchandise itself is damaged, contact:

info@impericona.shop

Please include:

  • Order number

  • Clear photographs of the product

  • Photographs of packaging

  • Description of the damage

Please retain the merchandise and packaging until your request has been reviewed.

49. Incorrect Merchandise

If you receive a product that is materially different from what you ordered, contact us promptly.

Please include:

  • Order number

  • Product ordered

  • Product received

  • Photographs

We will provide appropriate instructions.

50. Missing Merchandise

If an item appears missing, first check whether your order was divided into multiple shipments.

If all related shipments have arrived and merchandise is still missing, contact us.

51. Order Cancellation Before Shipment

If you wish to cancel an order, contact:

info@impericona.shop

as soon as possible.

We will make reasonable efforts to cancel the order before fulfillment.

52. Cancellation Cannot Be Guaranteed

Once an order has entered processing or shipment, cancellation may no longer be possible.

53. Orders Already Shipped

If an order has already shipped, customers may need to wait for delivery and then follow the applicable Return and Refund Policy.

54. Time-Sensitive Purchases

If merchandise is needed for:

  • A wedding

  • Birthday

  • Holiday

  • Vacation

  • Event

  • Special occasion

please consider both the 15–20 day estimated delivery period and possible carrier delays.

Unless expressly guaranteed, delivery by a specific event date cannot be guaranteed.

55. Free Shipping Scope

Our standard outbound shipping is free.

Standard Shipping Fee: $0.00

56. Return Shipping

Free outbound shipping does not automatically mean that discretionary return shipping is free.

Return shipping responsibilities are explained in our Return and Refund Policy.

57. Optional Shipping Services

If any optional shipping service is offered during checkout, additional conditions or fees may apply.

Any such charges will be disclosed before completion of the applicable purchase.

58. Shipping Security Review

Certain transactions may require additional review before shipment.

This may occur where security or fraud-prevention systems identify unusual activity.

59. Order Verification

We may contact customers if additional information is reasonably necessary to verify an order.

Failure to provide necessary information may delay or prevent shipment.

60. Shipping Compliance

We intend to administer shipping and fulfillment in accordance with applicable United States consumer protection requirements.

If merchandise cannot be shipped within the timeframe promised, we will take appropriate action as required by applicable law.

61. Delayed Fulfillment

Where legally required, customers may receive appropriate notice or options if a shipment cannot be completed within the expected period.

62. Unavailable Merchandise

If an item becomes unavailable before fulfillment, we may cancel the affected product and issue an appropriate refund.

63. Customer Responsibility

Customers should monitor:

  • Order confirmation emails

  • Shipping confirmations

  • Tracking information

  • Carrier notifications

  • Customer service communications

after placing an order.

64. Accurate Email Address

Customers should provide an accurate email address so they can receive important order and shipping information.

65. Contacting Us About Shipping

When contacting us about an existing shipment, please include your order number whenever possible.

66. Shipping Policy Updates

We may update this Shipping Policy from time to time to reflect changes in:

  • Shipping providers

  • Fulfillment procedures

  • Delivery practices

  • Business operations

  • Website functionality

  • Applicable requirements

67. Existing Orders

Changes to this policy will not unlawfully remove rights associated with existing orders.

68. Consumer Rights

Nothing in this Shipping Policy is intended to exclude or restrict non-waivable rights available under applicable consumer law.

69. Shipping Summary

Our standard shipping terms are:

Standard Shipping: FREE

Shipping Cost: $0.00

Estimated Delivery Time: 15–20 days

70. Contact Information

For questions regarding:

  • Shipping

  • Tracking

  • Delivery

  • Delays

  • Damaged packages

  • Lost shipments

  • Incorrect addresses

  • Undeliverable orders

  • Missing merchandise

contact:

Store Name: impericona.shop
Website: impericona.shop
Email: info@impericona.shop

Thank you for shopping with impericona.shop. We are committed to providing clear shipping information and a dependable online shopping experience.